Knowing 911 isn’t enough.

When calling from your cell phone, knowing 911 isn’t enough. Because unlike a call from your land line at home, a call from your cell doesn’t provide an address.

So if you should ever call 911 from your cell phone, tell the operator exactly where you are. That way, the operator can send the right responder. For more information about calling 911 from your cell, please click here.

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Non-emergency Numbers

phone

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Unfortunately, not all calls that come into 9-1-1 are emergency related. Make no mistake,  calling 9-1-1 is for emergency situations only. If you need non-emergency assistance click here to find the appropriate number for your area.

When to call

911

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You should only call 9-1-1 in EMERGENCIES – when you or someone else is seriously hurt or is experiencing life-threatening conditions. An emergency is any situation that requires the immediate assistance of a police officer, fire fighter or emergency medical services.

Teacher Resources

teacher

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It’s important for the youths in Shelby County understand when and how to call 9-1-1. To help you instruct your students with the 9-1-1 do’s and don’ts, we offer some helpful games and exercises. There’s even a comic book you can download to pass out.

©2009 Shelby County Emergency Communications District . 3150 Lenox Park Blvd. Suite 108 . Memphis, TN 38115 . 901.380.3911